Frequently Asked Questions

We proudly service Yamba, Maclean, Iluka, Angourie and surrounding areas throughout the Clarence Valley.

We offer residential cleaning, commercial cleaning, pre-sale property preparation, bond cleans, move-in/move-out cleans, and customised cleaning solutions tailored to your needs.

Every property is different, so pricing varies depending on the size, condition and scope of work required. Contact us for an obligation-free quote.

Yes. We bring our own professional cleaning products and equipment. If you have specific products you'd like us to use, we're happy to discuss this prior to your service.

Not at all. Many of our clients provide access prior to their scheduled service. We simply ask that clear instructions are provided if you won't be home.

Yes. We offer weekly, fortnightly and monthly cleaning services for homes, businesses and over-55s communities.

We issue invoices electronically via email. Payment can be made by bank transfer using the details provided on your invoice, which is typically due within 24 hours of the service being completed.

We understand that plans can change. As a small business, we kindly ask that you provide at least 48 hours' notice for any cancellations or rescheduling requests. This allows us the opportunity to offer the appointment time to another client. Cancellations made with less than 48 hours' notice may incur a cancellation fee.

Yes. The Salt House Co. is fully insured, giving you peace of mind when welcoming us into your home or business.

Your satisfaction is important to us. If you have any concerns, please contact us within 24 hours of your service and we'll work with you to resolve the issue promptly.

We're a local business that genuinely cares about creating clean, welcoming and beautifully presented spaces. We pride ourselves on reliability, attention to detail, personalised service and treating every property as if it were our own.